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Error after starting the program

Started by Joschka - March 11, 2015


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#31 sn9ke


2 Posts

2015-08-09 15:43

the same...




#32 tdjurcev


6 Posts

2015-08-09 19:34

I have tried to post a print screen in this post but whenever I click submit the post come back blank so I will write what error occurs to me when i want to start the latest update of footbe(1246).

Application error:

"Exception EFileCorruptError in module footbe.exe at 005962BA. Data file seems to be corrupt. Wanted to read 6 bytes, could only read 0bytes."

 


This post was edited by tdjurcev (2015-08-09 19:50, 4 years ago)




#33 Eugene


470 Posts

2015-08-09 20:12

Updated version will be released tomorrow. We're really sorry for any inconvenience, and as compensation for today's problems will extend our premium user subscriptions for 1 week.




#34 gabrijel


57 Posts

2015-08-09 21:19

#1210 Eugene:

Updated version will be released tomorrow. We're really sorry for any inconvenience, and as compensation for today's problems will extend our premium user subscriptions for 1 week.

 

Ok Eugene, no problem ! 

Just one suggestion, if next time again happened similar problem, it would be good that you earlier notify people through this forum about problem. 

I know that sometimes is very difficult to predict the repair time of the probelm , but also for us ( subscribers ) is very difficult to wait all day without information. So , for example: after you know about problem just write here on the forum that today ( or next 2,3,5,8 hours )  app  will not work and that it !

All the best Eugene and I hope that you will quickly resolve the problem....

 

 

 




#35 Eugene


470 Posts

2015-08-10 08:23

gabrijel,

We're sorry for any inconvenience, we will try to keep our users informed next time once the issue appears.

We currently working like 10-12 hours per day on statistical models update to get them ready for the new season. This is really time-consuming process, and taking into account that we have already 12 leagues, and working to add one more, sometimes we're not able to provide our users with live support.

Added 51 seconds later:

Build 1247 is available now, the problem resolved.




#36 tdjurcev


6 Posts

2015-08-10 12:57

Great job Eugene, the app works fine.




#37 gabrijel


57 Posts

2015-08-10 13:14

#1213 Eugene:

gabrijel,

We're sorry for any inconvenience, we will try to keep our users informed next time once the issue appears.

We currently working like 10-12 hours per day on statistical models update to get them ready for the new season. This is really time-consuming process, and taking into account that we have already 12 leagues, and working to add one more, sometimes we're not able to provide our users with live support.

Added 51 seconds later:

Build 1247 is available now, the problem resolved.

 

Ok Eugene , I am fully understand you,  because I wrote, if you are able to publish some information it would be good....Let´s hope it will not come such problems although it is unpredictable...

 

BTW : new update works perfectly, congratulations,great job....good luck to all !

 




 


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